Delete Account

You can ask us to delete your Regal Lashes account at any time, from the app or the website.

How to request deletion

Send an email to office@regal-lashes.com,, from the address you used to create your account, with the subject “Delete account”. You don't need to explain why. We'll confirm by email once your account has been deleted, within 30 days at most.

What we delete

Your account, name, saved delivery addresses, favourites list, Regal Points and your email and notification subscriptions.

What we keep

Invoices and details of paid orders, only for as long as accounting law requires. We don't use them for advertising and we don't share them with anyone.

Your Regal VIP subscription

If you have an active subscription, cancel it first in your account, under Subscriptions, so you're no longer charged. Then send your deletion request.